Servicing is a function of attending to the customer difficulties in suing a product or service.
In December 2012, after 26 years of an enriching Corporate Career, I decided to start my Entrepreneurship Career, with a dream of Creating Exceptional Leaders and World Class Companies. Instead of leveraging my acknowledged expertise in world class manufacturing and branding myself as a Lean, TPM, ToC, SPC, KT, 8D, MBO, BSC, MIS, ERP or …
Mastering ten challenges to sustainable progress Read More »
I am sure many of you would have heard the statement “Planning is our biggest problem”. Now that the demand is slowly picking up, in many companies, especially the smaller ones, planning seems to be an unsurmountable problem. As I started writing this blog, I remembered one of my many exceptional bosses, Mr Böhmler, telling …
Now that I have completed developing the doHow® Business Excellence APP based on the success factors, I observed, in those companies that continued to thrive through Covid19, I am starting my weekly blogs. I must state that all the companies with or without these success factors suffered substantially from Covid19, while those practicing these dozen …
The core of any management system is efficiency and control, which can be achieved by continual learning. Before getting into continual learning, let me explain the fundamental control system which has four phases. Algorithm or Plan Phase: During this phase an understanding is established between the cause and effect for identifying the drivers and levers …
I use diverse tools and methods, that I have acquired mostly by practicing or learning by doing, during my Assessing, Consulting, Training, Facilitating, Coaching, Mentoring and Advising assignments using doHow® for Inspirational Persuasion. I have been speaking live on LinkedIn, Facebook, and YouTube, a randomly picked leadership or management tool or method from my toolbox …
Let me start with defining what a problem in the business context is – a problem is a situation when the actual outcome is not meeting the expectations. Problem-solving covers narrowing down the problem, determining the root cause, implementing corrective and preventive actions, so that the problem is killed, and the solution to bridge the …
