Problem Solving Meeting

Description: This meeting is generally a working meeting and can also be termed as a workshop and the main purpose is to solve a technical, system or people problem either for resolving a barrier or for normal continual improvement

Success Factors

  • Eliminating the problem permanently
  • Visiting the actual workplace, interviewing the people involved and/or walking through the documentation
  • Using the various scientific problem solving methodologies
  • Establishing the baseline for assessing the impact of the solution
  • Answering three questions Why couldn’t we detect the problem? Why did the problem occur? Why couldn’t we predict the problem?, before defining the corrective and preventive measures.