Description: This meeting is intended to map the complete business process involving multiple functions for seamless and smooth passing on of information, decisions, priorities, documentation, etc. to the next immediate function.
- Establishing the intended end outcome
- Listing the expectations of every function involved
- Using swim lane diagram for visualizing the flow and the standard templates for describing each process step
- Understanding the challenges and issues concerning the process being mapped from the external stakeholders
- Identifying the effectiveness and efficiency indicators, their clockspeed for computing, reporting, reviewing and steering