Process Mapping Meeting

Description: This meeting is intended to map the complete business process involving multiple functions for seamless and smooth passing on of information, decisions, priorities, documentation, etc. to the next immediate function.

Success Factors

  • Establishing the intended end outcome
  • Listing the expectations of every function involved
  • Using swim lane diagram for visualizing the flow and the standard templates for describing each process step
  • Understanding the challenges and issues concerning the process being mapped from the external stakeholders
  • Identifying the effectiveness and efficiency indicators, their clockspeed for computing, reporting, reviewing and steering